Forecasting and Demand Planning Sr. Manager

FORECASTING AND DEMAND PLANNING SR. MANAGER

LOS ANGELES, CA

Who We Are

Tower 28 is a clean beauty brand born and bred in Santa Monica. All products are designed for sensitive skin, high-performance, and 100% adhere to the National Eczema Association’s ingredient guidelines. We want to push the boundaries of what beauty should be, a mix of high quality, high standards, and high levels of fun (clean beauty doesn’t have to be so serious!). Our products are also vegan, cruelty-free, fragrance-free + derm-approved. 

What You’ll be Doing
The Demand & Retail Planning Manager plays a crucial role in developing accurate forecasts at both the channel and SKU levels to drive sales and maintain optimal inventory. The ideal candidate has extensive experience in forecasting and demand planning, strong analytical skills, and a deep understanding of supply chain processes. They excel in a fast-paced environment and collaborate effectively with cross-functional teams.

This is a full-time role, with a hybrid work schedule based in West LA. This role will report directly to the VP of Operations and work closely with VP of Sales and VP of Finance.

Key Responsibilities

• Create retail sales plans by SKU by retailer taking into consideration market trends, historical data, and customer demand; track and report retailer sell thru vs forecasts 
• Collaborate with sales and marketing to build new product launch forecasts based on aligned assumptions, drive forecast reviews before launch and adjust as required after launch
• Manage all aspects of demand management, from new product forecast set-up to forecast monitoring taking into consideration 
• Create demand plans at the SKU level to maintain proper inventory to meet demand requirements, proactively communicate demand changes and inventory impacts to the supply planning team.
• Collaborate with sales and marketing to capture relevant sales drivers into the demand plan
• Track operating results (retailer fill rates), and propose process improvements to provide optimal fulfillment methods
• Ability to take into consideration various business scenarios in forecasting (e.g., door plans, multiple exposures, promotional plans, launch scenarios)
• Update and circulate weekly and monthly business performance reports to key stakeholders
• Participate in annual budget and reforecast process with Finance

Requirements

• Bachelor’s degree or higher in Business, Supply Chain, Economics, or related field 
• Strong analytical skills: must feel comfortable working with multiple sources of data and information to identify relevant insights and problem solve
• Minimum 5 years of related experience in Supply Chain, out of which 3-5 years forecasting/ demand planning in Beauty or CPG preferred
• Knowledge of, and experience with ERPs and data processing tools
• Microsoft Office / Google Workspace – intermediate / advanced level
• Expert knowledge in distribution and inventory management techniques, processes and policies

• Strong organizational skills and attention to detail, able to successfully manage multiple accountabilities simultaneously
• Ability to build strong relationships and tactfully navigate multiple cross-functional, matrixed stakeholders
• Excellent problem-solving skills and quick to react and respond to changes
• Balance between operational and strategic planning, ability to translate strategic vision into tactically executed actions
• Must be based in Los Angeles, CA

We Offer

• Salary range for this position is 85k-115k (potential for more senior title and salary based on experience)
• Excellent benefits, including healthcare, dental, vision
• Holidays, vacation, and sick time
• Summer Fridays, two WFH weeks each year, quiet week between Christmas and New Years